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LeoVegas is a Swedish mobile gaming company founded in 2012 by Gustaf Hangman and Robin Ramm-Ericson. The company founders believed that smartphones are the future, so they focused all of their work into it. With a strong belief from its founders, the company grew larger over the years and now, it is one of the leading mobile gaming companies in Europe. Since 2012, the number of employees grew to over 900.
Website usability 3.0
Welcome bonus 4.0
Customer service 4.0
Odds quality 5.0
LeoVegas has a simple website which can be used on mobile phones and tablets as well (as that is their main focus). They also have apps available for both iOS and Android. Besides that, the general offer is very good with over 25 sports in offer.
Another advantage is that the help centre is easy to reach. They care a lot about their image as they gathered many awards throughout the years. Some of the most recent ones are ‘Mobile casino product of the year’ and ‘Online casino operator of the year’.
The welcome bonus offer can go up to €200. It consists of two separate bonuses, each giving you 100% earning enhancers. The first part of the bonus is granted instantly after you make your first deposit. You can use them when placing a wager and later in a live match. Both enhancers can be used in one match.
To get the enhancer, you need to place a minimum €10 on a bet and maximum €25.
Every user must be 18 years or older and you must confirm that you are not a resident of any country which jurisdiction will have a conflict with their standards and rules. Those are Afghanistan, Cyprus, Iran, Iraq, USA and others.
To obtain the bonuses, your first deposit has to be minimum €10. When you make a deposit, the bonus will become active. One profit enhancer needs to be used before the match and other during a live bet. Each enhancer is bringing a maximum of €100. The earnings will be paid as real money on your betting account.
All of the earnings are calculated depending on the odds of the wager. The enhancers will be valid for 30 days after being delivered to the player. It can’t be used for each-way and system bets. Skrill and Neteller deposits won’t be included in the promotion
The promotions are not limited just to the welcome bonus and you can see all the available promotions on ‘My promotions’ page. Every time you receive a promotion, you will see a green notification next to the ‘My promotions’.
Some of the promotions will require a deposit or certain level of bets or a game before you can activate them. When you complete the requirements for a certain promotion, just click on the button ‘Get‘.
The profit boost is here to increase your earnings. Each promotion is different and requires different conditions so make sure you read all of the details before you start the promotion. All of the winnings are usually limited to a certain amount but that will be immediately visible on the card.
Free bet promotion means matching a bet or a percentage of the bet with a free bet. Sometimes the offer includes 100% matched free bet, sometimes it is 50%. The value of each matched bet will be limited and specified on the card.
LeoVegas offers occasional free bets for players. The values vary and the details are always listed on the bonus card. There will be some rules and restrictions which will also be stated on the card (for example the sports you can’t use them for and similar).
The offer of sports is quite rich with football, tennis, cricket and billiard being in the focus. When you open the page, you need to go to the ‘sports’ section in the right upper corner. Then, you will see a complete list of sports offer. The offer consists of over 25 different sports with politics, darts and cyclocross included. However, they don’t have eSports in the offer for Spain.
There are 9 types of bets you can place at Leo Vegas:
Live offer is constantly changing but football and tennis are the constant in live offer. Other sports like volleyball, cricket and basketball come and go. The market for live bets isn’t so rich but offers the most important sports.
LeoVegas mobile application won the award of the ‘Best Native Application‘ 2017 during the ERG marketing and innovation awards. The entire idea of this bookmaker is mobile betting so their app is in constant development. The design is much like the PC version.
Android users can download it straight from their main page (Help-LeoVegas App-Android Application). However, to do that you need to allow access to the external applications. For iPhone users, the app is available in the App Store. You can also just get to the website over your phone or tablet as the site is adapted for mobile devices.
In the section ‘Help‘ in the top left corner of the page customer service contact information. You can be transferred to the help centre, use the chat or communicate over email. Chat is the simplest and fastest way to reach them, just click on the ‘help‘ button in the bottom right corner.
If you get into help centre, you will find the FAQ. There are different themes and it usually offers the solution to customers’ problems.
This is a great bookmaker for those who prefer betting over the phone. They have a rich offer for sports and numerous different bets. What is really good about this bookmaker are bonuses and promotions. They offer real money from their promotions which you can withdraw at any time, just like your cash balance.
However, for some bonuses, the conditions are hard to complete. One more negative about this bookmaker is lack of eSport in their offer for Spain.